Powertech Machinery are a proud Western Australian owned and operated company that manufactures and supplies power equipment and to a wide range of industries which include construction, agriculture and landscaping to name a few. We pride ourselves on having high quality products and providing excellent customer service. As a recognized OEM with Honda Australia and sole Australian distributor for Champion Power Equipment our products are built with quality in mind and to meet the highest industry standards.
Our aim is to provide high quality products at competitive prices and build lasting relationships with our distributors and customers, please don't hesitate to contact us with any questions you may have.
SERVICE & PARTS
Evidently when dealing with power equipment and machinery, components wear out and there comes a time when your product will require servicing, maintenance and repairs. We review all our products closely and always endeavor to have the spare parts you require is stock to prevent as little down time as possible.
All Powertech Machinery products come with warranty, given each product has different warranty terms please refer to the operators manual for the information applicable to your product and if you are unsure or have any questions please contact us immediately.
SHIPPING & DELIVERY
Powertech Machinery ships products Australia Wide.
If your product/spare part is small enough we ship using Australia Post Express but if your item is over the package weight and dimensions limit we'll then ship using one of our list of couriers.
We are more than happy to write instruction as required. All shipping will be booked 'Sign on Delivery' if you are not going to be available to sign for your item please make sure you contact us immediately.
All items are shipped with a tracking number so if you do not receive you product within a suitable time frame (usually 7-10 days) please ensure to contact us immediately so with can follow up with the applicable courier.
REFUNDS & RETURNS
Thanks for purchasing a Powertech Machinery Product.
In order to be eligible for a refund, you have to return the product within 14 days of your purchase. The Product must be in the same condition that you received it and undamaged in any way. It is your responsibility to organize the return shipping for the product or return in person.
After we receive your item, our team will inspect and process your refund. The money will be refunded to the original payment method you've used during the purchase. For credit card payments it may take 5-10 business days and surcharges may apply.
If the product is damaged in any way, or you have initiated the return after 14 days you will not be eligible for a refund.
If you have any questions please feel free to contact us and we will do our best to assist you.